Day 15: Stakeholders in Systems

Today you will learn what stakeholders in systems are, why understanding and engaging them are important for solving global issues, and how you can go about doing so.

Summary

What are stakeholders?

In the context of systems thinking, stakeholders are individuals, groups, or entities that have an interest, influence, or investment in a particular system, project, organization, or issue. Stakeholders can directly or indirectly impact or be impacted by the decisions, actions, and outcomes related to the system or situation being considered.

Stakeholders:

• could be impacted by the problem
• could be impacted by the solution
• could be invested in bringing a solution to fruition
• could be invested in preventing a solution from coming to fruition

Why understand stakeholders?

If we are to solve a problem, we must identify who is harmed and who benefits from this problem occurring because are solutions will effect both parties. We want to provide relief to the former, while the latter may prove to be an obstacle.

Additionally, its important to understand stakeholders for the following reasons:

• Informed Decision-Making: Recognizing and involving stakeholders in decision-making leads to more informed choices that consider a broader range of perspectives and potential impacts.
• Collaboration: Engaging stakeholders fosters collaboration and shared ownership of decisions, making it more likely that proposed solutions are practical and accepted.
• Mitigating Conflict: Understanding stakeholders' interests and concerns helps anticipate and address potential conflicts early, minimizing disruptions to the system.
• Sustainability: Considering stakeholder needs and long-term interests supports the development of sustainable solutions that consider economic, social, and environmental factors.
  

How to identify and engage stakeholders

• Do as we have been doing in this course...Start asking, who is harmed and who benefits? What interests do they have?
• Seek input and feedback through surveys, meetings, and interviews.
• Consider stakeholder concerns when developing strategies or solutions.
• Communicate decisions and outcomes transparently to stakeholders.
  

Additional Resources

• Thinking in Systems by Donella H Meadows
• Systems Thinking Resources by Donella H Meadows
• Systems Thinking Video Series by Ashley Hodgson

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Activity

Our next portion of the course will look into the obstacles often driven by stakeholders that we may face when attempting to solve this global challenge. I urge you now to begin identifying some of the stakeholders who may be a part of this problem or some of the systems underlying it, and see if you can start communicating with them in some way, getting feedback through surveys, meeting them, even doing interviews of them to help understand their perspectives.

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Skill Lesson Mastered

Demonstrate mastery of the knowledge and skills presented in this lesson by applying it to the above activity. If, and only if, you have a full understanding and have mastered the knowledge and skills presented in this lesson, select the next lesson in the navigation.